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FAQ

Where can I buy DiscountPatio.com Furniture?

Discountpatio.com furniture is available at our retail locations or online

Do you deliver the furniture?

Yes, we do deliver with one of our delivery trucks in the state of Arizona. Delivery is also available for out-of-state orders.

What should I do if I experience a problem with my Discountpatio.com furniture?

Contact the Discountpatio.com Furniture retailer from whom you made your purchase or email us at contact@discountpatio.com

How do I know that DiscountPatio.com Furniture is well built and will really stand the test of time?

We take great pride in developing and sourcing the highest quality construction features. We use only the best Sunbrella outdoor fabrics along with high quality aluminum and resin wicker products.

Can I get DiscountPatio.com Outdoor Furniture customized to my needs?

We are unable to customize furniture. Larger production runs in our factories enable DiscountPatio.com to offer a better valued product.

How Do I Care and Maintain my furniture?



ALL-WEATHER WICKER

Use only mild detergent and water to clean. Rinse and dry thoroughly. If excessive water accumulates on the cushions, stand upright with zipper side down and let dry. To extend the longevity of the furniture, it is recommended to store it in a cool and dry place, protect with furniture covers to keep dust off. Use mild detergent and water to clean Rinse with water Dry thoroughly Protect with furniture covers.

  • Use mild detergent and water to clean
  • Rinse with water
  • Dry thoroughly
  • Protect with furniture covers


FABRIC/CUSHIONS

It is recommended to spot cleaning on spills with mild soap and water. Spill should be blotted up as quickly as possible and vacuumed off loose dirt before it gets penetrated into the fabric. Mold and mildew can grow on dirt or organic matters accumulated on and become embedded onto the surface of the fabrics, so cleaning regularly is recommended. Avoid excessive cleaning as it may reduce the longevity of the product. Always check thoroughly on clean codes and instructions, or seek help from professional upholstery cleaners.

  • Spot clean spills with mild soap and water
  • Spills should be blotted up immediately
  • Vacuum off loose dirt


METAL FRAMES

Use only mild soap and water solution, rinse and dry thoroughly. Every 6 months treat with the product P303 Protectant. This will renew frames and protect with a UV inhibitor.

  • Wash with mild soap and water solution
  • Rinse and Dry thoroughly
  • Apply P303 product to protect finish
  • Clean every few months to maintain
  • Stainless Steel
  • Frequent cleaning is strongly recommended
  • Rinse with water
  • Commercial stainless cleaners may be used


HEATERS

To enjoy years of outstanding performance from your heater, make sure you perform the following maintenance activities on a regular basis.

  • Keep exterior surfaces clean
  • Use warm soapy water for cleaning. Never use flammable or corrosive cleaning agents
  • While cleaning keep the area around the burner and pilot assembly dry at all times
  • Air flow must be unobstructed. Keep controls, burner, and circulating air passages clean


SLING FURNITURE

Use only mild soap and water solution, rinse and dry thoroughly. To extend the life of the furniture, store in a dry covered area out of the elements or cover with commercial grade furniture covers when not in use. In Desert climates do not store furniture in the garage.

  • Use only mild soap and water solution
  • Rinse and dry thoroughly
  • Protect with furniture covers


TABLE TOPS

Stone & Tile 

Stone and Tile will last if properly maintained. Clean the table top with a soft clean cloth or sponge. Use warm water and mild dish soap. Rinse with clean water to remove any soap residue. Dry thoroughly and then seal the table top once every 4-6 months will help prevent or reduce any damage that may be caused by the harsh outdoor elements the top is being exposed to. Sealer will penetrate the stone to provide protection from absorption of moisture and stainable materials.

  • Clean the table top with a soft clean cloth or sponge
  • Rinse thoroughly
  • Allow to dry completely
  • Apply sealer


Faux Stone 

The faux stone tabletop is a man-made composite lightweight stone. It is virtually maintenance free; simply clean it with water and mild detergent. Red wine or juice should be wiped away at once to prevent permanent staining. Never use harsh cleaners; avoid putting hot items, such as pots and pans directly onto the table surface. Always use an umbrella base to prevent the parasol/umbrella from tipping over and possibly damaging the table; and remove the parasol/umbrella from the table during windy weathers.
  • Clean with mild soap and water
  • Red wine and juice should be wiped away immediately
  • Never use harsh cleaners
  • Avoid putting hot items on surface

 



TEAK FURNITURE

Teak furniture is unique with its beautiful wood grain accent and color. Use a soft bristle brush or sponge to wash the teak furniture with a mild detergent. Do not use bleach, pressure washer or abrasive brass brush as it may cause damage and discolor on the teak wood. Commercial teak sealer or cleaner commonly found in local hardware store can be used to restore the beauty and moisture of the wood.

  • Use a soft bristle brush or sponge to wash teak
  • Wash with mild detergent
  • Do not use bleach
  • Apply teak sealer


UMBRELLA FABRIC

Normal dirt and stains can be cleaned with a mild soap and warm water. Simply brush off any loose dirt. It is not necessary to remove the fabric from the umbrella. Rinse thoroughly to remove any excess soap. If using a liquid detergent, it may be necessary to re-apply a water repellent treatment, such as 303 Hi Tech Fabric Guard or similar product. Do not subject to excessive heat when washing or cleaning the fabric, as the fabric will shrink. This 100% solution-dyed polyester is heat sensitive. Do not steam press or machine dry in any gas or electric dryers. Allow fabric to air dry.

  • Clean with mild soap and water
  • Brush off loose dirt
  • Rinse thoroughly
  • If using detergent, re-apply water repellent treatment with our Fabric Guard
  • Do not use excessive heat while washing or cleaning, fabric will shrink
  • Allow to air dry